This Privacy Policy applies to everyone who uses our platform, including farmers, buyers, agents, and partners. By using Procur, you agree to the collection, use, and protection of your information as described below.
1. Information We Collect
1.1 Personal Information
We collect personal information you provide when you sign up, use our services, or communicate with us, including:
- Name
- Phone number
- Email address
- Business name (for buyers)
- Farm name and location (for farmers)
1.2 Transaction & Platform Data
As you use Procur, we collect information related to your activity on the platform, such as:
- Orders placed
- Delivery schedules
- Payment details (excluding full card numbers)
- Produce listings
- Communication logs with support
1.3 Technical Information
We also collect certain technical data to help us secure and improve the platform, including:
- IP address
- Device type
- Browser information
- Usage analytics for improving platform performance and reliability
2. How We Use Your Information
We use the information we collect to:
- Provide marketplace, logistics, and delivery services
- Process and manage orders and payments
- Verify farmer, buyer, and partner accounts
- Improve platform features, usability, and overall user experience
- Communicate updates, receipts, notifications, and support responses
- Generate anonymized agricultural insights and platform analytics
We do not sell your data to third parties.
3. Sharing of Information
We only share your information when it is necessary to deliver Procur’s services or when required by law. This may include:
- Logistics partners for pickups and deliveries
- Payment processors for secure billing and settlements
- Regulatory authorities, if required by applicable law
- Data analytics providers, but only in anonymized or aggregated form
Any sharing of information is strictly limited to the purpose of operating, maintaining, and improving Procur’s services.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or loss. While we work hard to secure your information, no online system is entirely risk-free. We encourage you to use strong passwords, keep your login details confidential, and report any suspicious activity to us immediately.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide Procur’s services. We may also retain certain information for a longer period if required for legal, regulatory, accounting, or operational purposes.
6. Your Rights
You have the right, subject to applicable law, to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information, where legally permissible
- Object to or restrict certain types of processing in specific circumstances
- Contact us with questions or concerns about how your data is handled
To exercise any of these rights, please reach out to us using the contact details in the "Contact Us About Privacy" section below.
Contact Us About Privacy
If you have questions about this Privacy Policy, our data practices, or would like to exercise your privacy rights, please contact us: